Terms and Conditions
Payment
Payments must be made within 30 days from the date of invoice/payment request.
By paying the invoice, schools agree to these terms and conditions.
Payment is required in advance of any bookings in order to secure the provision. If payment is not made, we are unable to guarantee the provision of the booking.
Cancellation
Cancellations should be advised via email to ECM Education Ltd (admin@ecm-educationconsultants.co.uk).
Courses
Should any course bookings be cancelled by the client, the following will be applied:
Cancellation received by ECM Education Ltd 14 working days before the scheduled event will be charged 50% of the agreed fee.
Cancellation received by ECM Education Ltd up to 5 working days before the scheduled event will be charged 100% of the agreed fee.
The full fee is payable if you do not cancel your booking and do not attend the course(s). Delegate substitutions can be made at any time at no additional charge.
We reserve the right to cancel our courses if delegate numbers do not make the course viable.
We reserve the right to change the venue and course leader.
Please note a discretionary administration fee of £40 may be charged if you request to transfer your booking to a different date or venue in less than 14 days prior to the course to cover venue cost
School Improvement Support
If the client cancels each event within the following timescales, the following payments will be incurred:
Up to 6 weeks before = 100% of payment due
Up to 2 months before = 75% of payment due
Up to 4 months before = 50% of payment due
Up to 6 months before = 30% of payment due.
Non-refundable Costs
The client will be liable to meet any non-refundable costs associated with the booking/consultancy which cannot be cancelled, regardless of when ECM Education Consultants Ltd is notified of the cancellation.
Whilst we understand that, from time to time, clients may wish to cancel at short notice, the above criteria will apply.
Cancellations by ECM Education Ltd
ECM Education Ltd reserves the right to withdraw a consultant if it is believed there is any reputational risk to the company. On the rare occasion of illness or adverse weather conditions, ECM Education Ltd will not be liable for any charges incurred to the client. Cancellation charges will incur full costs irrespective of timescale if a rearranged date cannot be agreed. ECM Education Ltd does not accept liability for any failure to provide the services contracted, which is due to circumstances beyond the control of the company.
Mileage
All prices are exclusive of VAT and mileage. Mileage is charged at a rate of £0.45 per mile.
Terms and Conditions for Resources
Any and all intellectual property rights in and relating to ECM Education Ltd, the service, and/or the materials are owned by ECM Education Ltd. Unauthorised use of those materials, including reproduction, storage, modification, distribution, or republication without the prior written approval of ECM Education Ltd, is strictly prohibited and will result in prosecution. The names and logos of ECM Education Ltd and all related product and service names, designs, marks, logos, and slogans are the trade names, service marks, or trademarks of ECM Education Ltd and may not be used without the prior written approval of ECM Education Ltd.
Updates will be provided free of charge for a period of 12 months after the purchase date.
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